(662) 238-2900

128 Courthouse Square, Oxford, MS 38655

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©2016 by Lily Pad. Proudly created with Wix.com

Store Policies

PLACING AN ORDER

To place an order, please call us at 662-238-2900.

Or e-mail us at lilypad128@yahoo.com 

 

TERMS

We accept all major credit cards over the phone.

 

SHIPPING

We can ship any order to you for an additional cost.

 

PRIVACY POLICY

Your privacy is important to us! Making a purchase requires that you supply your contact information (name-email-address-shipping address-credit card information). When purchasing, you will call us directly at 662-238-2900. We will then take this information over the phone and write it down on a secure form here in our store. The information you provide to us will be used solely by us, to process your orders. We will not distribute, display or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law. We will not solicit you or contact you outside of order processing.

 

RETURNS

Please contact us for any returns. We give store credit only for ALL returns brought back to us.

We do NOT give cash back or refund credit cards.

We will exchange merchandise purchased within 14 days from purchase for other merchandise or a store credit voucher (excluding sale, damaged, or painted items). Merchandise must be accompanied by a receipt. Store credit vouchers expire three to six months from date or return.

 

OTHER POLICIES

- Gift certificates expire 1 year from date purchased.

- We offer complimentary gift wrapping. 

- There is a charge for gift wrapping sale items.

- Greek merchandise will only be exchanged for other Greek merchandise.

 

Please feel free to contact us with questions and concerns.

Thank you!

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